ADP Lines of Business

ADP is one of the world’s largest providers of workforce solutions, with nearly $9 billion in revenues and over 585,000 clients.  We are a global company with a 60-year history of leadership within our industries.  ADP has two key businesses – Employer Services and Dealer Services.

Employer Services 
Employer Services offers a range of human resources, payroll processing, and tax and benefits administration services and products.  Our Employer Services offerings assist employers to staff, manage, pay and retain their employees in the United States, Canada, Europe, South America, Australia and Asia.

Employer Services is comprised of Small Business Services (SBS) , Major Account Services (MAS) and National Account Services (NAS). SBS processes payroll for smaller clients and provides them with solutions, including a range of value-added services that are specifically designed for small business clients. MAS and NAS offer a range of employer services solutions for clients ranging from mid-size through many global corporations.

ADP provides payroll services that include the preparation of employee paychecks and electronic direct deposits, as well various reports including quarterly and annual Social Security, Medicare and federal, state and local income tax withholding reports.

ADP’s Added Value Services division includes Tax and Financial Services, Retirement Services, Insurance Services and Pre-Employment Services.

Tax and Financial Services processes and collects federal, state and local payroll taxes on behalf of ADP clients. This business is also responsible for the movement of information and funds from clients to third parties. Retirement Services provides recordkeeping and/or related administrative services with respect to various types of retirement (primarily 401(k) and SIMPLE IRA) plans, deferred compensation plans and cafeteria plans. Insurance Services provides a Pay-by-Pay workers’ compensation payment program and offers workers compensation and group health insurance.

Pre-Employment Services includes three categories of services, Applicant Management Services, Screening and Selection Services, and Tax Credit Services. Applicant Management Services provides employers with a Web-based solution to manage their talent throughout their lifecycle. Screening and Selection Services provides background checks, reference verifications and an HR help desk. Tax Credit Services provides job tax credit services that assist employers in the identification of, and filing for, federal, state and local tax credits and other incentives.

TotalSource, ADP’s Professional Employer Organization Services (PEO) business, provides clients with employment administration outsourcing solutions through a co-employment relationship, including payroll, payroll tax filing, HR guidance, 401(k) plan administration, benefits administration, compliance services, health and workers’ compensation coverage and other supplemental benefits for employees.

Dealer Services
Our Dealer Services provides integrated dealer management systems (DMS) and other business management solutions to automotive, heavy truck, motorcycle, marine and recreational vehicle dealers.  We are a leading provider of such integrated computing solutions to retailers in North America, Europe, South Africa and the Asia Pacific region. Over 25,000 automotive, heavy truck, motorcycle, marine and RV retailers in over 120 countries use ADP’s DMS products, other software applications, networking solutions, consulting and digital marketing services. 

Our clients use ADP’s DMS products to manage business activities, such as accounting, inventory management, factory communications, appointment scheduling, vehicle financing and insurance, sales and service. In addition to our DMS products, we also offer a range of additional integrated applications to address each department and functional area of the dealership, including customer relationship management (CRM) applications, front-end sales and marketing solutions, and Internet protocol (IP) telephony phone system which is fully-integrated into the DMS to help dealerships drive sales. Dealer Services also provides computer hardware, hardware maintenance services, software support, system design and network consulting services.

ADP continues on its steady growth track, expanding our products to meet changing client and business needs.  With a history of financial growth that is unmatched in our industry, we’re well-positioned for long-term growth and profitability.