Keep your suppliers connected with self-service capabilities

More than 30% of the AP staff time is spent on responding to supplier inquiries around invoice and payment status. If you can provide your suppliers with easy access to transaction status in real-time, you can virtually eliminate inquiries into the AP department and free up limited resources to focus on more value-added tasks like spend management, audits and regulatory compliance.

ADP Procure-to-Pay solutions keeps your suppliers in the loop with comprehensive supplier self-service capabilities. ADP’s solution offers suppliers visibility into every stage of the invoice processing cycle, while at the same time ensuring that proper controls are maintained around the amount of information that is exposed to suppliers.

Suppliers can easily view invoice status in real-time:

• Suppliers are provided with a dashboard of all invoice and purchase order (PO) activity
• They can view the status of each invoice – whether it has been submitted, approved or disputed
• They can see purchase order status – new, accepted, invoices, rejected, closed or cancelled
• Suppliers can also see audit trail activities with each status containing a name and time stamp with any associated comments

Ad hoc reporting capabilities to generate reports as needed:

• Suppliers have the ability to query and generate reports based on invoice and PO information stored in the system
• Buyers can configure restrictions on the amount of information visible to suppliers. For example, a supplier can only see that an invoice is under “processing”, not the current owner or internal comments